We will be working hard to get orders out the door. With the influx of Black Friday orders, we’re expecting up to a 5 business day delay. Keep an eye on our socials for updates.

This Black Friday, our Trust Treat Packs are the stars of the show! These limited edition packs are heavily discounted and packed with value to help you stock up on your pup’s favourites.

Here’s how it works: You pick the size box and your dog's allergies and we do the rest!

Unfortunately no. This offer can’t be stacked with any other promotion, including the 10% subscription discount. To keep everything simple and fair, subscriptions will be hidden during the sale period.

The Trust Treats Pack event opens at 6PM AEST on Wednesday, 26th November 2025 until stocks last.

Nope! All Trust Treat Packs will be automatically marked down so you can simply add to cart and check out.

Unfortunately, no. Our Trust Treat Packs are strictly limited edition and only available while stock lasts during the Black Friday event. Once the pack sell out, it won’t be restocked or reopened for orders.

If you missed out this time, make sure you’re subscribed to our emails so you don’t miss future limited releases - these always sell fast!

No password needed. The site will go live automatically at 6PM AEST on Wednesday, 26th November.

Yes! All orders over $130 AUD qualify for free standard shipping Australia-wide.

We will do our best to get all orders out as quickly as possible, but Black Friday is an extremely busy period for shipping providers.

We recommend placing your order early.

Once your order ships, you’ll receive a tracking link to keep an eye on its journey.

Not at this stage. Due to customs restrictions on pet treats, we’re unable to ship our products outside of Australia.

We hope to offer international shipping in the future, but for now, all orders must be shipped within Australia.

No. During Black Friday, only the Black Friday discount applies to our Trust Treat Packs. Other promo codes and discounts cannot be combined during this period to ensure fairness for everyone.