ZippyPaws SmartyPaws - Puzzler Sunflower

Step 1: Choose a nutritionally balanced meal for your dog and ensure the portion size is appropriate for your dog’s dietary needs.

Step 2: Spread the food across the pizza-shaped compartments, ensuring it’s evenly distributed to create a stimulating challenge.

Step 3: Place the bowl on a flat, non-slippery surface and encourage your dog to explore the compartments and work for their food.

Step 4: Watch your dog as they eat to ensure they engage safely with the feeder, and adjust the amount of food in future meals if necessary.

Step 5: After mealtime, hand wash the bowl with warm water and mild detergent or place it on the top rack of the dishwasher for easy cleaning. Make sure it’s completely dry before the next use.

Approx. 28cm x 28cm x 7.5cm

Clean by hand using mild detergent and warm water. Soak the puzzle toy in warm water with mild detergent and gently scrub with a soft cloth. Leave it to dry completely before using or storing.

No puzzle toy is indestructible. We recommend supervising your dog during play to prevent accidental ingestion of broken pieces. Always remove the toy if it becomes damaged.

Use only under supervision for your pet’s safety.

Standard delivery for all purchases to anywhere in Australia is charged at a flat rate of $9.50. Plus, we offer FREE shipping for all Australian orders over $130.

Dispatch
We ship from our warehouse based in Queensland, Australia.

Once we receive your order, our team will move quickly to pack and send your chosen products and get them ready for shipping within 48 hours on business days.

Once payment has been received, we will send you an email confirmation regarding your order dispatch.

Shipping Timeframe
How quickly you receive your products depends on whether you order on a weekday or weekend, what state you are in, and whether you are located in metro or regional Australia. We only work with the most reputable shipping partners to ship your much anticipated order to you.

We ship via Australia Post and it takes between 2 to 6 business days for metro areas, and slightly longer for WA, SA and regional areas.

Postage times may vary depending on location and time of year. Where our carriers tell us about expected delays, we will communicate this with you. We will do what we can to hurry things along, but unfortunately, we do not accept any liability as a result of such delays.

International Shipping
We do not currently offer international shipping

Contact Us
If you have any questions about your order or our shipping policy, please don't hesitate to contact us at hello@thetreatery.com.au

Please refer to our full Refund Policy for more information

Refund Policy & Change of Mind
We take pride in delivering a premium product to our customers. We want you to be happy with your purchase. If you have any problems with your order, please email us at hello@thetreatery.com.au and we will provide you with further instructions.

Please inspect your order upon reception. If you receive an item that is incorrect, damaged, or does not match its description, please contact us within 2 days of receiving your order, so that we can evaluate the issue and make it right. To be eligible for a return, your item must be in the same condition that you received it, unopened or unused, and in its original packaging.

Items sent back to us without first requesting a return will not be accepted.

We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Unfortunately, we cannot accept returns on gift cards.

Return Shipping
You are responsible for the cost of returning any items to us. Please ensure they are packaged securely.

Contact Us
If you have any questions about your order or our return policy, please don't hesitate to contact us at hello@thetreatery.com.au